Status Page - Synerise Geb

Infrastructure - Zone I

Operational

Primary Tracker lag

Communication

Issue with Analytics and Automation Nov 20, 2024 10:56 AM CET

Core Services

Operational

Dynamic Content

Issue with Analytics and Automation Nov 20, 2024 10:56 AM CET

Activities

Analytics

Issue with Analytics and Automation Nov 20, 2024 10:56 AM CET

API

Emails

Imports

Assets

Catalogs

In-app messages

AI Services

Operational

Recommendations

Portal

Operational

Portal - availibility

Portal - login

Clients

Operational

Registration

Account Management

Business Profile

Operational

Business Profile Login

Loyalty & Engagement

Operational

Promotions Points

Promotions For Client

Promotions Activation/Deactivation

Promotions Redeem

Promotions for POS

Automation - Zone A

Operational

Audience

Issue with Analytics and Automation Nov 20, 2024 10:56 AM CET

Jinjava processing engine

Client Filter

Issue with Analytics and Automation Nov 20, 2024 10:56 AM CET

Journey and events processing

Data Transformation

Operational

Buffered operations

Batch operations

Recent History

99.999% Uptime

Degraded Service Nov 20, 2024 8:11 PM–8:19 PM CET

Core Services / In-app messages

Issue with Analytics and Automation Nov 20, 2024 10:18 AM–10:56 AM CET

5 Affected Services:

Core Services / Dynamic Content
Core Services / Analytics
Infrastructure - Zone I / Communication
Automation - Zone A / Audience
Automation - Zone A / Client Filter

No events for 5 days!

Degraded Service Nov 14, 2024 6:16 PM–6:26 PM CET

Core Services / In-app messages

No events for 2 days!

Degraded Service Nov 11, 2024 8:10 PM–8:18 PM CET

Core Services / In-app messages

Degraded Service Nov 11, 2024 6:10 PM–6:13 PM CET

Core Services / In-app messages

No events for 1 day!

Intermittent Service Nov 10, 2024 5:11 PM–5:14 PM CET

Core Services / In-app messages

Degraded Service Nov 9, 2024 7:58 PM–8:05 PM CET

Core Services / In-app messages

Intermittent Service Nov 9, 2024 5:08 PM–5:12 PM CET

Core Services / In-app messages

No events for 6 days!

Intermittent Service Nov 3, 2024 4:13 PM–4:17 PM CET

Core Services / In-app messages

No events for 1 day!

Intermittent Service Nov 1, 2024 6:10 PM–6:16 PM CET

Core Services / In-app messages

No events for 1 day!

Intermittent Service Oct 31, 2024 6:10 PM–6:14 PM CET

Core Services / In-app messages

No events for 4 days!

Intermittent Service Oct 27, 2024 3:09 PM–3:17 PM CET

Core Services / In-app messages

No events for 5 days!

Degraded Service Oct 21, 2024 6:38 PM–6:39 PM CEST

Core Services / Dynamic Content