Infrastructure - Zone I

Operational
Primary Tracker lag
Communication

Core Services

Operational
Dynamic Content
Activities
Analytics
API
Emails
Imports
Assets
Catalogs
In-app messages

AI Services

Operational
Search
Recommendations

Portal

Operational
Portal - availibility
Portal - login

Clients

Operational
Login
Registration
Account Management

Business Profile

Operational
Business Profile Login

Loyalty & Engagement

Operational
Promotions Points
Promotions For Client
Promotions Activation/Deactivation
Promotions Redeem
Promotions for POS

Automation - Zone A

Operational
Audience
Jinjava processing engine
Client Filter
Journey and events processing
Webhooks
Send Event
Client Update
Statistics

Data Transformation

Operational
Buffered operations
Batch operations

Recent History

99.986% Uptime
Degraded Service
AI Services / Recommendations
No events for 1 day!
Degraded Service
AI Services / Recommendations
Outage
AI Services / Recommendations
No events for 4 days!
Degraded Service
AI Services / Recommendations
Intermittent Service
AI Services / Search
Outage
AI Services / Recommendations
Outage
AI Services / Recommendations
Issue affecting AI recommendations
AI Services / Recommendations
No events for 5 days!
Outage
AI Services / Recommendations
Intermittent Service
AI Services / Recommendations
Outage
Automation - Zone A / Journey and events processing
No events for 2 days!
Outage
Core Services / Analytics
Outage
AI Services / Recommendations
No events for 2 days!
Outage
Core Services / Analytics
Outage
Core Services / Analytics
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