Recommendations

Overview
AI Services

Metrics

Past Week

Percent Uptime

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Incidents Reported

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Recent History

No events for 4 days!

Planned technical maintenance Jul 22, 2026 6:00 AM–7:00 AM CEST

34 Affected Services:

Infrastructure - Zone I / Primary Tracker lag
Infrastructure - Zone I / Communication
Core Services / Dynamic Content
Core Services / Activities
Core Services / Analytics
Core Services / API
Core Services / Emails
Core Services / Imports
Core Services / Assets
Core Services / Catalogs
Core Services / In-app messages
AI Services / Search
AI Services / Recommendations
Portal / Portal - availibility
Portal / Portal - login
Clients / Login
Clients / Registration
Clients / Account Management
Business Profile / Business Profile Login
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS
Automation - Zone A / Audience
Automation - Zone A / Jinjava processing engine
Automation - Zone A / Client Filter
Automation - Zone A / Journey and events processing
Automation - Zone A / Webhooks
Automation - Zone A / Send Event
Automation - Zone A / Client Update
Automation - Zone A / Statistics
Data Transformation / Buffered operations
Data Transformation / Batch operations

Outage Jul 21, 2026 8:17 AM–8:18 AM CEST

AI Services / Recommendations

No events for 1 day!

Outage Jul 19, 2026 8:55 PM–9:14 PM CEST

AI Services / Recommendations

Outage Jul 18, 2026 11:05 PM–11:08 PM CEST

AI Services / Recommendations

No events for 3 days!

Intermittent Service Jul 15, 2026 8:51 PM–9:10 PM CEST

AI Services / Recommendations

Outage Jul 14, 2026 9:01 PM–9:11 PM CEST

AI Services / Recommendations

Issue affecting AI recommendations Jul 14, 2026 3:10 PM–3:39 PM CEST

AI Services / Recommendations

No events for 2 days!

Outage Jul 11, 2026 11:02 PM–11:08 PM CEST

AI Services / Recommendations

No events for 1 day!

Outage Jul 10, 2026 9:07 PM–9:11 PM CEST

AI Services / Recommendations

Outage Jul 9, 2026 9:58 PM–10:08 PM CEST

AI Services / Recommendations

No events for 2 days!

Outage Jul 7, 2026 12:10 PM–12:11 PM CEST

AI Services / Recommendations

Outage Jul 6, 2026 9:01 PM–9:08 PM CEST

AI Services / Recommendations

Degraded Service Jul 5, 2026 10:09 PM–10:10 PM CEST

AI Services / Recommendations

No events for 4 days!

Outage Jul 1, 2026 6:06 PM–6:08 PM CEST

AI Services / Recommendations

No events for 4 days!

Degraded Service Jun 26, 2026 7:07 PM–7:08 PM CEST

AI Services / Recommendations