Status Page - Synerise Geb

Infrastructure - Zone I

Operational

Primary Tracker lag

Communication

Scheduled Maintenance — Database Infrastructure Sep 17, 2026 5:30 AM–7:00 AM CEST

Core Services

Operational

Dynamic Content

Activities

Analytics

Scheduled Maintenance — Database Infrastructure Sep 17, 2026 5:30 AM–7:00 AM CEST

API

Emails

Imports

Assets

Catalogs

In-app messages

AI Services

Operational

Scheduled Maintenance — Database Infrastructure Sep 17, 2026 5:30 AM–7:00 AM CEST

Recommendations

Scheduled Maintenance — Database Infrastructure Sep 17, 2026 5:30 AM–7:00 AM CEST

Portal

Operational

Portal - availibility

Portal - login

Scheduled Maintenance — Database Infrastructure Sep 17, 2026 5:30 AM–7:00 AM CEST

Clients

Operational

Registration

Account Management

Business Profile

Operational

Business Profile Login

Loyalty & Engagement

Operational

Promotions Points

Promotions For Client

Promotions Activation/Deactivation

Scheduled Maintenance — Database Infrastructure Sep 17, 2026 5:30 AM–7:00 AM CEST

Promotions Redeem

Promotions for POS

Automation - Zone A

Operational

Audience

Jinjava processing engine

Client Filter

Journey and events processing

Scheduled Maintenance — Database Infrastructure Sep 17, 2026 5:30 AM–7:00 AM CEST

Data Transformation

Operational

Buffered operations

Batch operations

Recent History

99.993% Uptime

No events for 2 days!

Degraded Service Sep 11, 2026 1:36 PM–1:38 PM CEST

AI Services / Search

Intermittent Service Sep 10, 2026 3:37 PM–3:44 PM CEST

AI Services / Search

Outage Sep 10, 2026 3:16 PM–3:19 PM CEST

AI Services / Search

Outage Sep 10, 2026 3:01 PM–3:05 PM CEST

AI Services / Search

Degraded Service Sep 9, 2026 4:54 PM–4:56 PM CEST

AI Services / Search

Outage Sep 9, 2026 2:35 PM–2:37 PM CEST

AI Services / Search

Outage Sep 9, 2026 12:47 PM–12:49 PM CEST

AI Services / Search

Outage Sep 8, 2026 4:44 PM–4:46 PM CEST

AI Services / Search

Outage Sep 8, 2026 2:15 PM–2:39 PM CEST

AI Services / Search

Outage Sep 8, 2026 11:00 AM–11:02 AM CEST

AI Services / Search

Outage Sep 7, 2026 7:05 PM–7:06 PM CEST

AI Services / Search

Degraded Service Sep 7, 2026 3:38 PM–3:45 PM CEST

AI Services / Search

Outage Sep 7, 2026 2:26 PM–2:29 PM CEST

AI Services / Search

Outage Sep 7, 2026 1:40 PM–1:42 PM CEST

AI Services / Search

Intermittent Service Sep 7, 2026 11:08 AM–11:13 AM CEST

AI Services / Search