Status Page - Synerise Geb

Infrastructure - Zone I

Operational

Primary Tracker lag

Planned technical maintenance Jul 22, 2026 6:00 AM–7:00 AM CEST

Communication

Planned technical maintenance Jul 22, 2026 6:00 AM–7:00 AM CEST

Core Services

Operational

Dynamic Content

Planned technical maintenance Jul 22, 2026 6:00 AM–7:00 AM CEST

Activities

Planned technical maintenance Jul 22, 2026 6:00 AM–7:00 AM CEST

Analytics

Planned technical maintenance Jul 22, 2026 6:00 AM–7:00 AM CEST

API

Planned technical maintenance Jul 22, 2026 6:00 AM–7:00 AM CEST

Emails

Planned technical maintenance Jul 22, 2026 6:00 AM–7:00 AM CEST

Imports

Planned technical maintenance Jul 22, 2026 6:00 AM–7:00 AM CEST

Assets

Planned technical maintenance Jul 22, 2026 6:00 AM–7:00 AM CEST

Catalogs

Planned technical maintenance Jul 22, 2026 6:00 AM–7:00 AM CEST

In-app messages

Planned technical maintenance Jul 22, 2026 6:00 AM–7:00 AM CEST

AI Services

Operational

Planned technical maintenance Jul 22, 2026 6:00 AM–7:00 AM CEST

Recommendations

Planned technical maintenance Jul 22, 2026 6:00 AM–7:00 AM CEST

Portal

Operational

Portal - availibility

Planned technical maintenance Jul 22, 2026 6:00 AM–7:00 AM CEST

Portal - login

Planned technical maintenance Jul 22, 2026 6:00 AM–7:00 AM CEST

Clients

Operational

Planned technical maintenance Jul 22, 2026 6:00 AM–7:00 AM CEST

Registration

Planned technical maintenance Jul 22, 2026 6:00 AM–7:00 AM CEST

Account Management

Planned technical maintenance Jul 22, 2026 6:00 AM–7:00 AM CEST

Business Profile

Operational

Business Profile Login

Planned technical maintenance Jul 22, 2026 6:00 AM–7:00 AM CEST

Loyalty & Engagement

Operational

Promotions Points

Planned technical maintenance Jul 22, 2026 6:00 AM–7:00 AM CEST

Promotions For Client

Planned technical maintenance Jul 22, 2026 6:00 AM–7:00 AM CEST

Promotions Activation/Deactivation

Planned technical maintenance Jul 22, 2026 6:00 AM–7:00 AM CEST

Promotions Redeem

Planned technical maintenance Jul 22, 2026 6:00 AM–7:00 AM CEST

Promotions for POS

Planned technical maintenance Jul 22, 2026 6:00 AM–7:00 AM CEST

Automation - Zone A

Operational

Audience

Planned technical maintenance Jul 22, 2026 6:00 AM–7:00 AM CEST

Jinjava processing engine

Planned technical maintenance Jul 22, 2026 6:00 AM–7:00 AM CEST

Client Filter

Planned technical maintenance Jul 22, 2026 6:00 AM–7:00 AM CEST

Journey and events processing

Planned technical maintenance Jul 22, 2026 6:00 AM–7:00 AM CEST

Webhooks

Planned technical maintenance Jul 22, 2026 6:00 AM–7:00 AM CEST

Send Event

Planned technical maintenance Jul 22, 2026 6:00 AM–7:00 AM CEST

Client Update

Planned technical maintenance Jul 22, 2026 6:00 AM–7:00 AM CEST

Statistics

Planned technical maintenance Jul 22, 2026 6:00 AM–7:00 AM CEST

Data Transformation

Operational

Buffered operations

Planned technical maintenance Jul 22, 2026 6:00 AM–7:00 AM CEST

Batch operations

Planned technical maintenance Jul 22, 2026 6:00 AM–7:00 AM CEST

Recent History

99.969% Uptime

No events for 3 days!

Intermittent Service Jul 15, 2026 8:51 PM–9:10 PM CEST

AI Services / Recommendations

Outage Jul 14, 2026 9:01 PM–9:11 PM CEST

AI Services / Recommendations

Intermittent Service Jul 14, 2026 2:21 PM–3:53 PM CEST

AI Services / Search

Issue affecting AI recommendations Jul 14, 2026 3:10 PM–3:39 PM CEST

AI Services / Recommendations

Outage Jul 14, 2026 2:04 PM–2:16 PM CEST

AI Services / Search

Outage Jul 14, 2026 12:17 PM–1:59 PM CEST

AI Services / Search

No events for 1 day!

Degraded Service Jul 13, 2026 1:01 PM–1:02 PM CEST

AI Services / Search

No events for 1 day!

Outage Jul 11, 2026 11:02 PM–11:08 PM CEST

AI Services / Recommendations

Outage Jul 11, 2026 2:11 AM–2:21 AM CEST

AI Services / Search

Outage Jul 10, 2026 9:07 PM–9:11 PM CEST

AI Services / Recommendations

Outage Jul 10, 2026 6:15 PM–7:05 PM CEST

AI Services / Search

Outage Jul 10, 2026 5:43 PM–6:06 PM CEST

AI Services / Search

Outage Jul 10, 2026 5:16 PM–5:19 PM CEST

AI Services / Search

Outage Jul 10, 2026 4:19 PM–5:06 PM CEST

AI Services / Search

Outage Jul 10, 2026 3:53 PM–3:57 PM CEST

AI Services / Search