Infrastructure - Zone I

Operational
Primary Tracker lag
Communication
Planned maintenance of several Synerise modules

Core Services

Operational
Dynamic Content
Activities
Analytics
API
Emails
Imports
Assets
Catalogs
In-app messages

AI Services

Operational
Search
Recommendations

Portal

Operational
Portal - availibility
Portal - login

Clients

Operational
Login
Registration
Account Management

Business Profile

Operational
Business Profile Login

Loyalty & Engagement

Operational
Promotions Points
Promotions For Client
Promotions Activation/Deactivation
Planned maintenance of several Synerise modules
Promotions Redeem
Promotions for POS

Automation - Zone A

Operational
Audience
Jinjava processing engine
Client Filter
Journey and events processing
Planned maintenance of several Synerise modules
Webhooks
Send Event
Client Update
Statistics

Data Transformation

Operational
Buffered operations
Batch operations

Recent History

99.985% Uptime
No events for 6 days!
Degraded Service
Automation - Zone A / Webhooks
No events for 4 days!
Outage
Data Transformation / Batch operations
No events for 5 days!
Degraded Service
Infrastructure - Zone I / Communication
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