Status Page - Synerise Geb

Infrastructure - Zone I

Operational

Primary Tracker lag

Communication

Core Services

Operational

Dynamic Content

Activities

Analytics

API

Emails

Imports

Assets

Catalogs

In-app messages

AI Services

Operational

Recommendations

Portal

Operational

Portal - availibility

Portal - login

Clients

Operational

Registration

Scheduled Maintenance Notification Jun 21, 2024 2:23 PM CEST

Account Management

Scheduled Maintenance Notification Jun 21, 2024 2:23 PM CEST

Business Profile

Operational

Business Profile Login

Loyalty & Engagement

Operational

Promotions Points

Promotions For Client

Promotions Activation/Deactivation

Promotions Redeem

Promotions for POS

Automation - Zone A

Operational

Audience

Jinjava processing engine

Client Filter

Journey and events processing

Data Transformation

Operational

Buffered operations

Batch operations

Recent History

99.994% Uptime

Outage Jul 27, 2024 5:38 AM–5:45 AM CEST

Core Services / Analytics

Outage Jul 27, 2024 5:29 AM–5:33 AM CEST

Core Services / Analytics

Outage Jul 27, 2024 5:26 AM–5:28 AM CEST

Core Services / Analytics

Outage Jul 27, 2024 5:20 AM–5:25 AM CEST

Core Services / Analytics

Outage Jul 27, 2024 5:09 AM–5:19 AM CEST

Core Services / Analytics

Outage Jul 27, 2024 5:01 AM–5:08 AM CEST

Core Services / Analytics

Degraded Service Jul 26, 2024 6:18 PM–6:21 PM CEST

Core Services / In-app messages

No events for 1 day!

Degraded Service Jul 25, 2024 11:47 AM–12:15 PM CEST

Infrastructure - Zone I / Primary Tracker lag

No events for 1 day!

Degraded Service Jul 24, 2024 10:02 AM–10:03 AM CEST

Core Services / API

No events for 11 days!

Outage Jul 13, 2024 5:02 AM–5:50 AM CEST

Core Services / Analytics