Status Page - Synerise Geb

Infrastructure - Zone I

Operational

Primary Tracker lag

Communication

Core Services

Operational

Dynamic Content

Activities

Analytics

API

Emails

Imports

Assets

Catalogs

In-app messages

AI Services

Operational

Recommendations

Portal

Operational

Portal - availibility

Portal - login

Clients

Operational

Registration

Account Management

Business Profile

Operational

Business Profile Login

Loyalty & Engagement

Operational

Promotions Points

Promotions For Client

Promotions Activation/Deactivation

Promotions Redeem

Promotions for POS

Automation - Zone A

Operational

Audience

Jinjava processing engine

Client Filter

Journey and events processing

Data Transformation

Operational

Buffered operations

Batch operations

Recent History

99.994% Uptime

No events for 6 days!

Outage Sep 7, 2025 8:46 PM–9:02 PM CEST

AI Services / Recommendations

Degraded Service Sep 7, 2025 5:58 AM–6:01 AM CEST

Automation - Zone A / Audience

Intermittent Service Sep 7, 2025 5:09 AM–6:01 AM CEST

Automation - Zone A / Journey and events processing

Degraded Service Sep 7, 2025 5:48 AM–5:53 AM CEST

Automation - Zone A / Audience

Intermittent Service Sep 7, 2025 5:38 AM–5:42 AM CEST

Automation - Zone A / Audience

Degraded Service Sep 7, 2025 4:48 AM–5:01 AM CEST

Data Transformation / Batch operations

No events for 2 days!

Outage Sep 4, 2025 8:44 PM–9:02 PM CEST

AI Services / Recommendations

No events for 3 days!

Outage Sep 1, 2025 7:06 AM–7:10 AM CEST

Core Services / Analytics

Outage Sep 1, 2025 7:04 AM–7:05 AM CEST

Core Services / Analytics

Outage Aug 31, 2025 7:06 AM–7:12 AM CEST

Core Services / Analytics

No events for 12 days!

Degraded Service Aug 18, 2025 2:42 PM–2:43 PM CEST

Automation - Zone A / Journey and events processing